Friday, December 27, 2019

The Progressive Movement Of The American Progressive Era

When it comes to the American Progressive Era there is really no other movement like it. This was a movement that had not just one but many faces that ranged from people as big as Theodore Roosevelt and Woodrow Wilson to people like Jane Addams that accomplished so much. It was a movement so broad that it encompassed basically everyone and spoke not just to but for all those excluded from power. It also wasn’t just one big movement but a conglomeration of them varying from social, to economic, to political. After the Gilded Age and the rapid start of Industrialization many Americans were concerned that urbanization as well as trusts and monopolies were taking over the nation. In theory the Progressive movement was a response to this as well as the breakdown of representative government, the exploitation of women and children, and the growth of financial and industrial concentration. Jane Addams particular role in the movement showed how it wasn’t just the unhappy elite or middle class who wanted change but also the women, immigrants, blacks, and the poor. With the writing of her book Twenty Years at Hull-House Addams wanted to share the beliefs and ideals that she had always nurtured and tried to accomplish. This was her belief in bringing all members of society into the scope of democracy and to reach a compromise that protected the rights of the individual while fulfilling the need of the nation as a whole. Progressives as a whole usually drew from either the SocialShow MoreRelatedThe Successes of Progressive Era Reformers800 Words   |  4 Pages The Successes of Progressive Era Reformers The Progressive movement was very influential in many ways to early twentieth century America. Businesses became safer, and much more respectful towards their employees. Society accepted moral changes, and became safer communities. The government was affected by the Progressive movement becoming much more democratic, and caring more for the needs of its people. The Progressive movement was successful in reforming American business, society and its governmentRead MoreThe Progressive Movement in the US Essay648 Words   |  3 PagesAbrams, he says the progressives mostly sought to introduce old moral beliefs on Americans by trying to integrate Immigrants by making them accept the ways of American life. But Abrams states those goals were ruined for important motives. One being the movement failed because of racism, which was widespread, throughout this time era. Abrams also considers the new scientific developments concerning culture and race affected the movement in a relevant manne r. Conversely, progressives thought differentlyRead MoreLessons Learnt From the Great Depression and Progressive Era1386 Words   |  6 PagesLessons from the Great Depression Progressive Era Lessons from the Great Depression Progressive Era The Progressive Era in American history began slightly before the turn of the 20th century and continued into the second decade of the 20th century, ending around the beginning of World War I. The Great Depression of 20th century American occurred in 1929 and the more intense short-term effects lasted up and through World War II. The paper will scrutinize specific events of this period providingRead MoreThe Progressive Era Brought Great Change For America1009 Words   |  5 PagesThe Progressive Era brought great change for America. The movement emerged during a time of great need in America. Corruption and poverty were continually growing problems. The Progressive Movement brought change for business and politics, and it also improved the daily life of an American. Looking back, the movement had its flaws. It lacked togetherness, and not all of its changes lasted. The nation’s businesses, and politics prior to the Progressive Movement is best described by Mark Twain inRead MoreThe Progressive Era Of America1297 Words   |  6 PagesThe Progressive Era was a period that changed America greatly due to political reforms and social activism. This era brought forth many changes in America and almost all Americans were involved in this movement somehow. This period began in the late 1800s and lasted until the mid-1900s. The Progressive Era was one of the biggest movements in America. The main point of this movement was to purify the government. Several historians have wrote excerpts on their perspective of the Progressive Era. GeorgeRead MoreUnited States Constitution and Progressive Movement775 Words   |  4 Pagesï » ¿What, in your opinion, were the key principles of the Progressive Movement? In your opinion, what were Progressivism’s most significant successes and failings? Can the First World War be regarded as a particularly Progressive conflict, or did it derail the Progressive Movement—or are both of these statements true? What, in your opinion, were the key principles of the Progressive Movement? Characteristics of the Progressive Era include refining of the government, rebuilding, a concentrationRead MoreThe Progressive Era1003 Words   |  5 PagesThe Progressive Era Progressivism in the United States took place in the period between the Spanish-American War and the entry of the United States into the great World War. It was a time for change in America in all walks of life, as well as a time for reform. It was marked by Theodore Roosevelts 7 and a half years in office, the Rough Rider put it upon himself to make the first strides towards reform. These reforms included the cracking down on illegal monopolies and so forth. During thisRead MoreThe Progressive Era Of The Gilded Age1455 Words   |  6 PagesThroughout the progressive era there were many reform movements due to the abundance of political, social, and economical corruption in America in the gilded age as seen by political machines like William Marcy tweed and American financiers like J.P. Morgan. Some of the many issues that made themselves present in the gilded age include the large wealth gap, child labor, women’s lack of rights, influx of immigrants, Urbanization, Indian wars, monopolists, political machines, and alcoholism. All ofRead MoreProgressive Era Essay712 Words   |  3 PagesThe Progressive Era The progressive era was a time period in America after reconstruction that took place from 1900 to 1920. The progressive era focused mainly on social and political reform, trying to fix Americas economy by working towards equal conditions for individuals, stopping political corruption and increasing government intervention on social and economic issues. Progressivists were social activists and political reformers working to improve conditions and the treatment of the AmericanRead MoreThe Progressive Era Of American History1346 Words   |  6 PagesThe progressive era is one of the most researched times in American history due to the multiple social and economic movements that took place. When historians argue about progressivism, they are not just debating about events of a century ago, they are struggling to interpret the basic meaning of American democracy. The progressive era is a widely debated topic among many historians. It is known as a time period that consisted of economic, political, social, and moral reforms. In summary the progressive

Thursday, December 19, 2019

Essay on Cognitive-Behavior Therapy Annotated Bibliography

Goldfried, M.R., Burckell, L.A., Eubanks-Carter, C. (2003). Therapist self-disclosure in cognitive-behavior therapy. Journal of Clinical Psychology, Special Issue: In Session, 59(5), 555-568. Self-disclosure plays a significant role in the bond between therapist and client. It helps in facilitating positive changes in clients and aids positive outcomes of treatment. Self-disclosure enhances motivation and expectation. The authors of this article discuss how self-disclosure within the context of cognitive-behavior theories (CBT) uses reinforcement and modeling techniques to accurately self-disclose. These techniques have proven to be useful as therapeutic interventions. They discuss how research has shown that behavior change is†¦show more content†¦By examining the bond between a therapist and his client we can further understand how important the role of therapeutic alliance is in treatment outcome. The authors point out that therapeutic alliance plays a major positive impact on the outcome of therapy. Individuals who build good therapeutic alliances with their therapists experience more productive and effective therapy than individuals who do not. In this article the authors used data from 66 participants between the ages of 21-65 years-of-age who were suffering from major depressive symptoms only. They participated in a comparative treatment study where they received 16 sessions once a week of either CBT or PET. In the study 13 masters/doctorial candidates and 2 psychologists with 1-15 years of experience administered the therapy. Eight implemented the CBT focusing on cognitive schemas to facilitate change by using various homework sheets such as thought records and mood schedules. While the other seven implemented PET, which focused on attitudes to facilitate change. They used various treatment tasks to resolve cognitive-effective problems. The article discusses the two inventories used to measure the process of treatment which included the Relationship Inventory (RI) and the Working Alliance Inventory (WAI). Four outcomeShow MoreRelatedInsomnia814 Words   |  4 PagesPSY 101 Freshman Introductions to Psychology November 24, 2014 Techniques Used by Professionals to Treat Insomnia I. Summary and Analysis of the Research. Majority of clinicians are not certain on whether to use medication or behavioral therapies to treat insomnia. Majority of them are not aware of the effectiveness, usefulness, and the importance of non medication methods. The topic here will discuss the various methods that health professionals have used to treat insomnia. A. In theRead MoreInside The Mind Of A Serial Killer852 Words   |  4 Pagesviolent criminals and the treatment of all mental disorders. 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Wednesday, December 11, 2019

Motor Skills Learning in Golf Coaching Lesson

Question: Discuss about three stages of motor learning and applying motor learning stages in coaching athletes. Answer: One of the primary aspects, which need to be analyzed, is that the athletes should respond and does not concentrate much on thinking on various aspects. An effective coach would target in developing the gripping and ripping power of the athletes. Thus, motor learning especially at the early stages plays a crucial role in the lives of the athletes by providing an idea of the movement. Furthermore, it helps in understanding the basic pattern of coordination. For achieving all these objectives, the learner needs to use verbal and cognitive protocols so that the accustomed problems are successfully addressed (Carson, Collins and Richards 2014). From the perspective of Coach, it can be stated that this simple paradigm is extremely helpful for guiding, understanding and thereby accelerating the motor learning protocol. Thus, a complete explanation of all these stages needs to be addressed in order to promote effective coaching impact on the athletes (Jensen et al. 2015). Three Stages of Motor Learning The motor skill acquisition factor is based on three distinct stages, i.e. Cognitive Stage, Associative Stage and the Autonomous Stage. Cognitive Stage For a new athlete, the issue related to the cognitive stage remains in understanding the entire scenario. It is often very difficult for an individual to lean a basic skill without having any knowledge regarding the subject on a before note. Taking an example of butterfly stroke, which is common in swimming practices, a new learner need to learn about the facts regarding the unnatural stroke, which is associated to the movement of arms and the kicks (Lee and Schmidt 2014). A learner would be subjected to numerous challenges if he/she is subjected to butterfly stroke without having a glimpse of the event or inheriting associated knowledge regarding the act. Thus, motor learning initiates with the cognitive stage along with the processing of the basic information regarding the act. Cognitive stage can be considered as the greatest parameter for the athlete as this stage involves the protocol of information processing. This is also known as the verbal motor stage. The stage is found to be involving the factor of conveyance (i.e. the verbal perspective) and acquisition (i.e. cognition perspective) related to the new information. In this stage, the person trying to process the information delivers an attempt to the cognitive in order to understand the basic requirements and the parameters related to the motor movement. In the theory of the new golf learners, cognitive stage plays a very crucial role which need to be analyzed by the coach effective and systematically. The novice learners need to encounter a golf lesson in the beginning of the course. Having never seen a golfer playing the game in a defined style would not trigger the excitement and the eager regarding the game. The coach need to understand that every learner is a mini tabula rasa who is always ready to learn. They need to watch the preceding classes of the golfers and thereby immediately get accustomed to the visual information regarding the same. The next factor, which needs to be analyzed by the golfer, includes the explanation of golf swings before beginning the game (Gredin and Williams 2015). This exercise is mainly based on the verbal interaction regarding the sport with the coach and the learners. Thus, it can be stated that the learners do not simply grow up to be an effective golfer, but should rely on the cognitive approac h at the very primitive stage. The cognitive stage is mainly characterized with large gains in terms of inconsistent performance and effective performances. In this stage, the factors of guidance, video analysis, slow motion drills, basic instructions, augmented feedback and the relating coaching techniques are systematically analyzed. According to the Closed Loop theory, it is important that the learner is provided with the necessary information, guidance, and time to establish sound fundamentals of movement. Similarly, in Schema Theory, it states that, Sometimes making errors and taking a constructivist approach to coaching and learning can be useful. Associative Stage The associative stage of motor learning mainly encompasses the parameters including much less verbal information, conscious performance, disjointed and awkward movement, adjusting making and the long period of time for completion of the task. At thus stage, the athlete mainly tend in developing the movement for adjusting along with stringing together in order to develop minute movement skills. This stage is also marked as the intermediate motor stage as it is found to be entitled to solving problems, which arises in the associated stage (regarding the performance of the skill). Based on the cognitive perspective, it can be clearly analyzed that an athlete attempts in translating the declarative knowledge to procedural knowledge. In other words, it can be stated that the athlete is transformed from what to do to how to do (Duivenvoorden, Kok and van Hilvoorde 2014). A new athlete, who is recently transferred from one program to another need to analyze carefully the reason for transfer. The level of performance needs to be analyzed and thereby the factors of any declination should be thoroughly monitored by the coach. If it is realized that the lack of progress is due to the lack of fundamentals, then the coach need to implement remedial courses of work. The factor of motor acquisition, which is eventually considered as the best approach needs to be explained thoroughly in order to improvise the performance that the person need to change. The changes, which need to be implemented, depend on the factors of old habits and the innovative fundamentals, which should be revised (depending on three motor stages, i.e. the cognitive, the associative and the autonomous) stages (Vine et al. 2013). The relearning protocol aims in acquisition of innovative information (i.e. the cognitive stage) and then following the frustrations related to the associative st age. Getting the athletes for relearning is often considered as a challenging factor for the coaches. Some of the athletes, especially the successful athletes often to comment, Hey, I was high school state champion doing it this way! Why should I change? Besides, the new movement feels awkward. On such situation, it is encounters that an effective coach replies that, Well, you could have won by even more had you done it the new way! Thus, it is very clear from such common statements in the sports field that the athletes feel quite awkward and uncomfortable while trying something new (Hayman et al. 2013). Moreover, they are also found to very reluctant in continuing with the effective change bought by the coach into their practice system, which often results in negative consequences. The verbal information provided in the three stages of the motor learning protocol provides information regarding the new technologies for activating or establishing a learning schema. Moreover, it helps in pr oviding the rationale and the perspective for persevering with the change. Autonomous Stage According to the concept of Fitts and Posner Paradigm, the Autonomous Stage is considered as the final motor acquisition stage, which needs to be handled very sincerely. It is often found to be accustomed to years of training sessions, which tend to arrive effectively in this stage. This stage is basically reserved for the elite athletes which is often found intermingled with the motor performance, It can be stated that the motor performance of the athletes becomes tentatively automatic and the cognitive processing demands are found to be very minimal. The athletes are seen to be capable of attending or processing other relevant information regarding the sport. This includes the position of defensive players, innovative strategies for the game or the other forms (or style) of movement which need to be implemented. This is found to be quite common in various sports, such as ice staking, synchronized swimming and the forms of dancing (Kmmel, Kramer and Gruber 2014). It is the most effe ctive stage where the athlete need to respond and thereby think minimally regarding the gripping factors and looking automatically to react (or enter a state of flow). It can be assumed that both these factors of bad outcomes and good outcomes are effectively associated to the autonomous stages. A significant performance would require much less attention along with cognitive demand regarding the engagement of the performance in the secondary tasks. It is often noted that there are several ineffective outcomes regarding the automatic performance of an athlete, which reinforces them to maintain incorrect movements. This is because the athletes are accustomed to certain level of comfort along with reinforcement, which is mainly associated to automatic performances (Barnett et al. 2015). This is evenly followed even when the approaches adopted by the individual is imperfect or uncontrollable. Thus, as the motor movement can be performed systematically and scientifically, it does not means that the movement is correct and acceptable. An effective coach would not permit the influence of such motor activity. As the athletes stop thinking about the innovat ive movement during the associative and the cognitive stages, then it is quite common that the person would also respond automatically by reverting onto the incorrect and old movement in the performance repertoire. The three stages of the motor learning session are summarized below: Table 1: Summary of Fitts and Posners Three Stages of Motor Learning Stages Process Characteristics Other Name Cognitive Motor Learning Gathering the information Associated to large gains and inconsistent performance of the athletes Verbal Motor Stage Associative Motor Learning Putting the actions all together Small gains are achieved along with the occurrence of disjointed performance and conscious efforts Motor Stage Autonomous Motor Learning Placing much time and practice The performance seems to be unconscious, smooth and automatic Automatic Stage (Source: Charness 2014) Applying Motor learning stages in coaching Athletes The athletes should be provided with detailed information in the early stages of their learning. They should be supplied with correct information, so that they can perform in a correct way. A clear and concise instruction is required in order to deliver the message to the athletes. If in case the athletes will not understand what is taught to them, then they will not perform in a correct way, then in this case the instructor is solely responsible for that action. Hence, a clear communication is required so that they can grasp the concepts easily. The instructor can understand the physics behind the teaching but he/ she should make the athletes understand these concepts in nonprofessional terms. The explanation of the three stages of motor learning and relearning process is necessary for the athletes. Generally, it is more difficult to relearn something than learning it for the first time. This complexity can lead to annoyance and this behavior can act like a hurdle in the learning pr ocess as well as the accomplishment of goal. The instructor should note about the performance of the athletes in all the stages. Proper evaluation will help to analyze the stage/stages in which relearning is required. The instructor needs to gain the trusts of the athletes and assure them that their performance will be enhanced in all the stages leading to a progression in their overall learning process. It is generally observed that some instructors are unsuccessful in fixing the movements. They know how to teach something correctly in the beginning, but not know how to fix a bad habit (Strachan, MacDonald and Ct 2016). Therefore, the understanding of cognitive theory and the approach of cognitive teaching will help them effectively. The instructors also need to be patient with the athletes during the associative stage. The associative stage is involved with the awkward and disjointed movements. Initially, the things do not appear easy because it is a learning process and it need time to understand the things (Kantak and Winstein 2012). If the instructor expects an immediate and smooth performance, then this expectation is useless and leads to disappointment in most of the cases. In this case, there is no need to fear and panic because this act can make the athletes more anxious and will interfere in their learning process. For example, some athletes fear the consequences of losing and the outcome of the result. Due to this, they always remain in a state of dilemmas (Anderson and Campbell 2015). Hence, the instructor needs to remain calm and patient. They need to facilitate learning with more confidence and should boost the morale of the athletes at every stage of the learning. The primary goal of the instructor should revolve around the performance of the athletes. The athletes should perform automatically. Though, it is already known that automaticity leads to the creation of an empty space in the working memory which results in the emergence of negative and unproductive thoughts. Therefore, the instructors should keep the working memory of the athletes with the right stuff (Riveiro et al. 2015). They should learn to monitor their thoughts and remove negativity from their minds. They should engage themselves in positive self-talk and should get motivated at every stage of the learning process in an effective manner. Conclusion Thus, it can be concluded that a coaching learning protocol mainly helps in developing the legitimate area of the enquiry. It is analyzed to be the base of information, which is developed along the serendipitous lines. An effective coach would sincerely target in influencing the personal along with the methodological interest of the scholars. They would not attempt in developing the conceptually oriented along with the consensual research agenda. Often it can be stated that there is a dearth of the research study, which tend to evaluate the content, structure and the provision related to coach learning. The factor relating the implication of such factor on the coaching practitioner needs to be analyzed thoroughly. In respect to this, an effective coach need to be analyze the rigorous examination regarding the content, assessment, delivery along with the impact on the professionals practice and knowledge. Recommendations Based on the above literature study, the following recommendations can be addressed: There are various different ways of understanding and thereby conceptualizing learning abilities Often there are relative absence associated to the empirically informed researches which need to be addressed in the coach learning The factor of theoretical eclecticism is highly preferable. However the parameter of coach learning should be designed in an explicit manner in order to relate to the assumptions and thereby co relate to an understanding regarding the learning and alignment of the objectives in the program The literature provides a little appreciation regarding learning and teaching preferences along with the needs of the coaches across various coaching domains and within the developmental spectrum Mentoring, Reflection and the parameter of Situated Learning are considered an important factor of structure learning. However, these parameters require effort and time in order to develop and thereby get embedded to the coaching learning techniques. An effective golf coach need to link all these changes effectively in the coaching practice in order to boost the magnitude of the training sessions Mentoring by the coach plays a crucial role in addressing the formal and informal learning sessions. It can be experiences as both negative and positive factors for the research evidences in order to identify its impact on the practice. The role of a golf coach is to influence content knowledge more effectively on the entire process and thereby monitor the entire scenario sincerely. References Anderson, R. and Campbell, M.J., 2015. Accelerating Skill Acquisition in Rowing Using Self-Based Observational Learning and Expert Modelling During Performance.International journal of Sports Science Coaching,10(2-3), pp.425-437. Barnett, L.M., Hardy, L.L., Brian, A.S. and Robertson, S., 2015. The development and validation of a golf swing and putt skill assessment for children.Journal of sports science medicine,14(1), p.147. Carson, H.J., Collins, D. and Richards, J., 2014. To hit, or not to hit? Examining the similarity between practice and real swings in golf.International Journal of Golf Science,3(2), pp.103-118. Charness, A.N., 2014. The Role of Practice and Coaching in Entrepreneurial Skill Domains: An International Comparison of LifeSpanChess Skill.The road to excellence: The acquisition of expert performance in the arts and sciences, sports, and games. Duivenvoorden, J., Kok, M. and van Hilvoorde, I., 2014. Motor Skill Learning in Groups: Some Proposals for Applying Implicit Learning and Self-Controlled Feedback.[Aprendizaje de habilidades/destrezas motoras en grupos: Propuestas para la Aplicacin de Aprendizaje Implcito, autocontrolado y retroalimentado].RICYDE. Revista Internacional de Ciencias del Deporte. doi: 10.5232/ricyde,11(39), pp.33-47. Gredin, V. and Williams, A.M., 2015. The Relative Effectiveness of Various Instructional Approaches During the Performance and Learning of Motor Skills.Journal of motor behavior, pp.1-12. Hayman, R., Polman, R., Borkoles, E. and Taylor, J., 2013. The Influence of a Deliberate Practice Intervention on the Putting Performance and Subsequent Practice Behaviours of Aspiring Elite Adolescent Golfers.Talent Development Excellence,5(2). Jensen, U., Schmidt, M., Hennig, M., Dassler, F.A., Jaitner, T. and Eskofier, B.M., 2015. An IMU-based mobile system for golf putt analysis.Sports Engineering,18(2), pp.123-133. Kantak, S.S. and Winstein, C.J., 2012. Learningperformance distinction and memory processes for motor skills: A focused review and perspective.Behavioural brain research,228(1), pp.219-231. Kmmel, J., Kramer, A. and Gruber, M., 2014. Robotic guidance induces long-lasting changes in the movement pattern of a novel sport-specific motor task.Human movement science,38, pp.23-33. Lee, T.D. and Schmidt, R.A., 2014. PaR (Plan-act-Review) golf: Motor learning research and improving golf skills.IJGS,3(1). Milne, D. and Morrison, G., 2015. Cognitive behavioural intervention for the golf yips: A single-case design. Perreault, M.E. and French, K.E., 2016. Differences in childrens thinking and learning during attentional focus instruction.Human movement science,45, pp.154-160. Riveiro, M., Dahlbom, A., Knig, R., Johansson, U. and Brattberg, P., 2015. Supporting Golf Coaching and Swing Instruction with Computer-Based Training Systems. InLearning and Collaboration Technologies(pp. 279-290). Springer International Publishing. Robertson, S., Gupta, S., Kremer, P. and Burnett, A.F., 2015. Development and measurement properties of a putting skill test for high-level golf.European journal of sport science,15(2), pp.125-133. Sanli, E.A. and Lee, T.D., 2014. What Roles Do Errors Serve in Motor Skill Learning? An Examination of Two Theoretical Predictions.Journal of motor behavior,46(5), pp.329-337. Strachan, L., MacDonald, D.J. and Ct, J., 2016. Project SCORE! Coaches perceptions of an online tool to promote positive youth development in sport.International journal of Sports Science Coaching,11(1), pp.108-115. Vine, S.J., Moore, L.J., Cooke, A., Ring, C. and Wilson, M.R., 2013. Quiet eye training: A means to implicit motor learning.International Journal of Sport Psychology,44(4), pp.367-386.

Tuesday, December 3, 2019

Vodafone Customer Satisfaction Essay Example

Vodafone Customer Satisfaction Essay MARKETING RESEARCH INTERNAL ASSESSMENT ASSIGNMENT SATISFACTION OF VODAFONE CUSTOMERS BY RAHUL G GADDAM PGDM BT ROLL NO: 10 ACKNOWLEDGEMENT In the preparation of this report, I acknowledge the encouragement and assistance given by a number of people from IPE. I sincerely thank Dr. Reshmi Ann Thomas for providing assistance and guiding me in doing this project. I thank her once again for exposing me to research methodology and also exposing me to software package SPSS. I want to show my gratefulness to all the respondents who spared their precious time in answering my questionnaires. INDEX PAGE NO: EXECUTIVE SUMMARY 4 INTRODUCTION 5 Executive Summary This research intends to investigate the relationships between the independent variables (offers,affordability,customer service, connectivity) and the dependent variable (customer satisfaction in Vodafone). It is a correlational study that measures the relationship by showing offers,affordability,customer service, connectivity as the independent variables and consumer preference as the dependent variable. The sample for this study was the IPE postgraduate students who use Vodafone as their service providers. Total 43 questionnaires were distributed among the undergraduate students and each questionnaireconsists of 14 questions. therefore 602 questions were used for data analysis. SPSS 15. 0 was used to analyze the collected data. We will write a custom essay sample on Vodafone Customer Satisfaction specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Vodafone Customer Satisfaction specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Vodafone Customer Satisfaction specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Reliability analysis and stepwise regression analysis were performed for testing hypothesis. Finally, considering the time and resource constraints, the researcher tried to follow every possible guideline to establish the relationship between the variables. INTRODUCTION Vodafone is a mobile network operator headquartered in Berkshire, England, UK. It is the largest mobile telecommunications network company in the world by turnover and has a market value of about ? 75 billion (August 2008). Vodafone currently has operations in 25 countries and partner networks in a further 42 countries. The name Vodafone comes from Voice data fone, chosen by the company to reflect the provision of voice and data services over mobile phones. As of 2006 Vodafone had an estimated 260 million customers in 25 markets across 5 continents. On this measure, it is the second largest mobile telecom group in the world behind China Mobile. Mobiles places a vital role in our life these days. There are many network providers in the market. Vodafone is one of the major player in the telecom sector. This research is all about customers using Vodafone as their serivce providers. The customer has wide choice of selecting the network, among them Vodafone stands the first to be choosen and that is the reson why it is said to be worlds largest network. The main objective of this research is to find out whether the customers using Vodafone as their service providers are satisfied with its service or not. Satisfaction of the customer is the main priority of a service. More than 70% of its users are satisfied with its service (according to the researcher).